Traktomizer Frequently Asked Questions (FAQ)

What if my question is not answered here?
If this FAQ does not answer your question kindly submit a ticket.
What is Traktomizer for?

 

Traktomizer Audio Analyser software for OS X accurately measures danceability, acousticness, instrumentalness, valence, duration, energy, key, liveness, loudness, speechiness, tempo and time signature, for songs, tracks or passages of all kinds of music and speech.

Levels for anger, relaxation, happiness, sadness, masculinity and femininity, are measured and rated according Std. ground-truth SVM models.

Genre and sub-genre are also identified and reported together with 13 opportunistic neighbours for an ordered tally of 15 genres most likely to generate more song plays.

The main goal for Traktomizer is to extrapolate a reliable and useful response about the commercial viability of a premaster mix, usually during the final stages of production editing, so that the Producer(s) may be alerted to crucial audio optimization opportunities, the adjustments of which are expected to significantly-positively affect play-list inclusions and discoverability on all major streaming platforms like Spotify, Apple Music, Google Music, Pandora and hundreds of others.

In the fullness of time Traktomizer (Music Producer) Users may expect greater profits and better returns on the investments they make in publishing music.

Which platform is Traktomizer made for?

 

Traktomizer is made for MacOS 10.13.x and later (ie: High Sierra, Mojave)

 

What are the minimum requirements to run Traktomizer

 

– MAC OSX 10.13.x and later (ie: High Sierra, Mojave)

– 1.7 Ghz Processor

– Single or Duo Processor (dual core recommended)

– 2MB Ram

– 1Mbit/s Internet Connection

– OpenGL Capable Graphics Card (i.e. Standard MAC Desktop/Laptop Graphics Cards)

– MAC Built in-Audio (CoreAudio)

– 650 Mb Free Disk Space

Recommended: a Spotify Artist Account [link] and a Next Big Sound Account [link]. Both are freely available and if you ever published a single or an album you would probably already have both.

Note: After you install Traktomizer and enter your Spotify-Artist-Name, the software will automatically discover your Next Big Sound ID.

 

What Kinds of Audio Features does Traktomizer measure?

 

acousticness
float: confidence the track is “acoustic” (0.0 to 1.0)

danceability
float: relative danceability (0.0 to 1.0)

duration
float: length of track in seconds

energy
float: relative energy (0.0 to 1.0)

key
int: between 0 (key of C) and 11 (key of B flat) inclusive

liveness
float: confidence the track is “live” (0.0 to 1.0)

loudness
float: overall loudness in decibels (dB)

mode
int: 0 (major) or 1 (minor)

speechiness
float: likelihood the track contains speech (0.0 to 1.0)

tempo
float: overall BPM (beats per minute)

time_signature
beats per measure (e.g. 3, 4, 5, 7)

valence
float: a range from negative to positive emotional content (0.0 to 1.0)

RMS
Root mean square of all the elements, flattened out

dB(level)
Return a level in decibels

Spectral Flatness (spectrum)
The spectral flatness is calculated by dividing the geometric mean of the power spectrum by the arithmetic mean of the power spectrum

Measurements that include DC component:
DC_offset = mean(signal)
bitrate = DC_offset = mean(signal)
Maximum/minimum sample value
Estimate of true bit rate

Measurements that don’t include DC
signal_level
peak_level
crest_factor

A-weighting filter to the signal
weighted = A_weight(signal, sample_rate)
weighted_level = rms_flat(weighted)

Loudness Comparisons
Chart overlay of dB Values for two songs at a time. (not functional since 07 Jan 2017 as is being upgraded)

analysis_channels
int: the number of audio channels used during analysis

analysis_sample_rate 
int: the sample rate used during analysis

decoder
audio decoder used by the analysis (e.g. ffmpeg)

key_confidence 
float: confidence that key detection was accurate

meta
dict: other track metainfo (bitrate, album, genre, etc.)

mode_confidence  
float: confidence that mode detection was accurate

samplerate
the audio sample rate detected in the file

tempo_confidence  
float: confidence that tempo detection was accurate

time_signature_confidence
float: confidence that time_signature detection was accurate

Which Social Media Metrics does Traktomizer Measure?

lastfm plays
lastfm fans
lastfm comments
lastfm plays list
lastfm fans list
lastfm comments list

facebook fans
facebook stories
facebook fans list
facebook stories list

twitter mentions
twitter retweets
twitter fans
twitter friends
twitter lists
twitter statuses
twitter mentions list
twitter retweets list
twitter fans list
twitter friends list
twitter lists list
twitter statuses list

youtube fans
youtube likes
youtube plays
youtube favorites
youtube raters
youtube fans list
youtube likes list
youtube plays list
youtube favorites list
youtube raters list

wikipedia views
wikipedia views list

vevo plays
vevo plays list

vimeo plays
vimeo comments
vimeo likes
vimeo plays list
vimeo comments list
vimeo likes list

purevolume plays
purevolume fans
purevolume comments
purevolume plays list
purevolume fans list
purevolume comments list

rdio plays
rdio fans
rdio comments
rdio playlists
rdio collections
rdio plays list
rdio fans list
rdio comments list
rdio playlists list
rdio collections list

pandora fans
pandora fans list

soundcloud plays
soundcloud fans
soundcloud comments
soundcloud downloads
soundcloud plays list
soundcloud fans list
soundcloud comments list
soundcloud downloads list

instagram comments
instagram likes
instagram statuses
instagram fans
instagram friends
instagram comments list
instagram likes list
instagram statuses list
instagram fans list
instagram friends list

vine posts
vine fans
vine friends
vine favorites
vine likes
vine comments
vine friends
vine shares
vine plays
vine posts list
vine fans list
vine friends list
vine favorites list
vine likes list
vine comments list
vine friend lists
vine shares list
vine plays list

reverbnation views
reverbnation plays
reverbnation fans
reverbnation views list
reverbnation plays list
reverbnation fans list

tumblr original posts
tumblr notes
tumblr posts
tumblr original posts list
tumblr notes list
tumblr posts list

Is Traktomizer a VST or Audio Unit Plugin?
No. Traktomizer is a stand-alone Apple-OSX application only. Works to make a plugin version available are underway. In the meantime, you are welcome to register your interest for the plugin version by submitting a support ticket.
Do I need to pay for accessing API data?
No, your purchase of Traktomizer includes access to all API data used by the application.
Do I need a Spotify Artist and or Next Big Sound account?

A Spotify Artist Account is recommended but Traktomizer will analyze audio with or without one. 

Also, Spotify does not need to be available in your country for Traktomizer to work properly, except that we may not be able to produce benchmark playlists for you.

If you do not have a Spotify Artists and or Next Big Sound Account (which are both free), Traktomizer will eliminate some dependant calculations such as your Artist Hottness Rating compared to Benchmark Artists.

Is there a trial version of Traktomizer
We used to provide trial software but that was having an impact on our paid users API data access speeds – because Traktomizer utilizes API data which is limited to a number of queries per second. API quantities are sufficient for our paid users.
What updates will I receive?

Users receive lifetime free updates with their purchase of Traktomizer which includes all minor and major updates. Traktomizer remains Beta software as development work continues.

We endevour to keep our users on-par with a very fast-changing music metadata landscape and the various data-access points which may become available or may be discontinued by the APIs with which Traktomizer partners.

What type of support do I get?

We support our users with direct email and a Support Ticket System for questions, problems, suggestions, comments etc.

We usually reply to support tickets in less than 12 hours and no more than 24 hours, depending on current ticket volumes.

Support tickets are available at https://traktomizer.com/submit-support-ticket

We also update our website with supportive information, key issues, advice and learning as and when such information becomes available.

You can also opt-in to our free email newsletters which provide supportive information, ideas, advice and suggestions.

Where can I view the Traktomizer End User Licence Agreement?

Our EULA is included with your download file and can be found at the top level of that container, either DMG for MAC or ZIP for Windows.

And you may also read it below:

Traktomizer EULA

END USER LICENSE AGREEMENT

IMPORTANT: PLEASE CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT PLEASE NOTE THAT SEVERAL SECTIONS ARE LOCALIZED FOR AUSTRALIA IN ORDER TO COMPLY WITH LOCAL LAWS AND THAT THESE SECTIONS SHALL ONLY APPLY TO CUSTOMERS WHO ACQUIRED THE SOFTWARE IN AUSTRALIA This End User License Agreement (the EULA) is a legal agreement between you (either in your individual capacity, or on behalf of an entity), hereafter sometimes referred to as you, Licensee, or End User and Future Entertainment Pty Ltd. (Future Entertainment) in order to give you a license to use the Software as set forth in this Agreement under the conditions in this Agreement, as well as to use the additional (mandatory) services provided by Future Entertainment or by third parties for paying customers. This EULA has no relation to your purchase agreement when you bought the Software (e.g. in retail or via the internet). By clicking the acceptance button that follows this EULA and/or installing and/or otherwise using the Software (as defined below), you acknowledge that you have read this EULA, understand its terms and conditions, and agree to be bound by such terms and condition. If you are accepting the EULA on behalf of a corporation or other entity, you declare that you are authorized to do so.

1. Definitions:
a. The term “Traktomizer” means Future Entertainment, Traktomizer and all contents or read-only versions of other Future Entertainment products supplied by Future Entertainment with the Software.
b. The term Extension means any add-on to Traktomizer with a serial number supplied separately by Future Entertainment to the Licensee, and all updates and upgrades to the add-on.
c. The term Software means Traktomizer and all Extensions.
d. The term Future Entertainment Package means the combination of Future Entertainment Traktomizer and other products that are licensed as a bundle to Licensee with Traktomizer.
e. The term User Account means the online account that is necessary for the registration and authorization, for details please see: https://www.traktomizer.com/
f. The term Consumer means a Licensee who is a natural person who licensed the Software for a purpose which can be regarded as being outside his/her trade or profession.
g. The term Free Version means Software that is provided by Future Entertainment to you for free, including Lite Versions, OEM versions and Trial Versions.

2. Ownership/Intellectual Property Rights:
a. You, as Licensee, through your downloading, installing, copying or use of this product do not acquire any ownership rights to the Software. The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The rights to use the Software as set out in this Agreement are licensed, not sold, to you by Future Entertainment.
b. Trademarks contained in the Software are trademarks or registered trademarks of Future Entertainment Pty Ltd. in Australia, South Africa and/or other countries. Third party trademarks, trade names, product names and logos may be the trademarks or registered trademarks of their respective owners. You may not remove or alter any trademark, trade names, product names, logo, copyright or other proprietary notices, legends, symbols or labels in the Software. This EULA does not authorize you to use Future Entertainment’s or its licensors’ names or any of their respective trademarks.
c.
i. As between you and Future Entertainment, Future Entertainment is the owner of all right, title and interest in and to the Software (including all copyrights, trademarks and patents) regardless of the media or form of the Software; whether online, by disk or otherwise.
ii. Licensee shall not, at any time during or after the effective Term of the EULA, dispute or contest, directly or indirectly, Future Entertainment’s exclusive right and title to the Software or the validity thereof. iii. You shall not attempt to develop any Software that contains the look and feel of any of the Software, or is otherwise derivative of the Software.
3. License grant: a. Under the condition that:
i. the Licensee has legally acquired the ownership of the data carrier containing the Software (other than by an acquisition of ownership in good faith) or purchased the product key and received the allowance to download the Software by Future Entertainment or an authorized dealer, and
ii. paid the applicable price, and
iii. is using an authorized copy of the Software, and
iv. has registered and is holding a valid User Account. Future Entertainment grants the Licensee a limited, non-exclusive license to use and copy the Software for use on his or her computer system or file server for local use within the Licensee’s network. This network must be owned, leased and/or controlled by the Licensee or a member of the Licensees corporate group, which includes a corporate Licensee, a corporate Licensee’s majority-owned subsidiaries, any parent company having a majority-owned interest in such corporate licensee, and such parent’s majority-owned subsidiaries.
b. The Licensee may transfer the Software from one computer to another over his or her network but may not copy it to additional sites outside the network or make additional copies for use on other networks or sites. The Software may only be used on one computer at a time. All Traktomizer products included within the respective edition of Future Entertainment Suite are part of the same License granted by Future Entertainment and can only be used as a single bundle on one computer at a time. The Licensee may make one backup copy of the Software.

4. Activation of Software and User Account: In order to use the Software, you must register the Software and connect it to a User Account and receive an unlock key. You can register and activate the Software online or offline. The offline registration and unlock process require that you download and transfer the unlock key to the computer on which you have installed the Software. For further information, you can visit Future Entertainments website at www.traktomizer.com/support. The transfer or assignment of the User Account is prohibited without the express consent of Future Entertainment.

5. License restrictions:
a. You may not translate, reverse engineer, decompile, disassemble, or create derivative works from the Software or provide the Software as software as a service.
b. You may not use, copy, modify or transfer the Software, or any copy in whole or in part, except as expressly provided for in this license.
c. All within this Section 5 is subject to the extent that the Licensee is granted the right by law to decompile software in order to obtain information necessary to render the Softwares interoperable with other software; the same applies to reverse engineering, decompilation, and disassembly of Software.

6. Restrictions on transfer:
a. You may not rent, lease or sublicense the Software on a temporary or permanent basis. You may, however, transfer the license to use the Software as a whole to another person or entity, provided that
i. you completely uninstall the Software from your computer or network, do not retain any backup copy of the Software (or its components), and
ii. transfer this EULA with the Software, and
iii. any such transferee will be bound by this EULA, and you will remain secondarily liable, and iv. the transferee registers for an User Account and activates the Software (while your installation will be unregistered). For further information visit Future Entertainments website at www.traktomizer.com/support.
b. The license to use the Software labelled NFR (Not for Resale) may not be sold or transferred.
c. The license to use the versions of Future Entertainment Traktomizer in other OEM versions may not be sold or transferred without the prior consent of Future Entertainment.
d. The license to use Future Entertainment Package may only be sold or transferred as a whole. The right to use the Traktomizer products included within the Future Entertainment Package may not be sold or transferred separately.
e. If you transfer possession of any copy of the Software to another person or entity except as described above, this license is automatically terminated.

7. Upgrades and Updates:
a. In order to upgrade or update the Software, a valid license to use the previous version of the Software is required. Previous version means a former version of Traktomizer to which an upgrade/update is made to the most recent version, and a former version of Traktomizer with limited features to which more features, Extensions or all Extensions of the Suite License are added. If the license to the previous version of Software is transferred to another person or entity, no upgrades or updates will be made to it.
b. If the previous version of the Software is or was labelled as NFR, the restriction on transfer described above will also apply to the upgraded or updated version.
c. In case of an upgrade or update from a previous version of a Future Entertainment Traktomizer product to Future Entertainment Package, the license to use the previous version of the respective Traktomizer product will immediately expire and be replaced by the license to use Future Entertainment Package. The restriction on transfer described above will then apply to all products included in Future Entertainment Package.
d. Upgrades and updates to the Software will be bit be downloaded automatically.

8. Data Collection:
a. During the process of registration and unlocking, updating or upgrading the Software, and when technical support is provided, Future Entertainment may collect and use technical information for improvement of the Software, for support purposes, and for the verification of the Software, upgrade and update. This will be subject to an additional registration process.
b. Future Entertainment may track and collect information from your use of the Software (Usage Data), and aggregate such Usage Data in a Usage Report. (e.g. OS Version, PlugIn version etc.). Usage Data is anonymous. You may decide whether or not Usage Reports are made by ticking or unticking the appropriate box in your preferences at any time.
c. Further information about Future Entertainments data collection and privacy policies for the user account can be found at www.Future Entertainment.com/privacy-policy.

9. Trial Licenses: The purpose of the Trial Licenses is to facilitate the decision-making process with regards to acquiring a commercial version. Any other use, including, but not limited to, resale, transfer, or public use, is strictly prohibited. This condition extends beyond the trial period, regardless of whether Software is running with a restricted feature set or not.

10. Educational Versions: Versions labelled “Educational Version” may only be used in an educational context by schools, teachers, instructors and students. Educational Versions may only be transferred to a transferee meeting the requirements for licensing such version of Software.
For more information on such requirements, please visit www.traktomizer.com/.

11. DISCLAIMER OF WARRANTIES I.
IF YOU ACQUIRED THE SOFTWARE IN Australia DISCLAIMER OF WARRANTIES for Free Versions:
Subject to subsection 12.
I. a of this Agreement, the liability in connection with the Trial Licenses and OEM versions is excluded except for intent or gross negligence. A claim for damages arising from a legal defect or a defect in the Software with regard to the Trial Licenses, OEM versions and Lite Versions, is only permissible If Future Entertainment fraudulently conceals such defect. Subject to any statutory claims the Licensee may have under law (which shall not be affected), Future Entertainment is not obliged to provide any additional technical support to Traktomizer users.
II. IF YOU ACQUIRED THE SOFTWARE OUTSIDE Australia DISCLAIMER OF WARRANTIES: YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, AND ACCURACY IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED AS IS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND Future Entertainment HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SOFTWARE PRODUCT, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. PARADOX DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY Future Entertainment OR AN Future Entertainment AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE SOFTWARE PROVE DEFECTIVE, Future Entertainment MAY CHOOSE TO REPLACE THE LICENSEE’S COPY OF THE SOFTWARE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

12. LIMITATION OF LIABILITY:
I. IF YOU ACQUIRED THE SOFTWARE IN Australia Limitation of Liability
a. Future Entertainment shall only be liable without restriction according to the statutory provisions for damages of the Licensee caused by intentional or gross negligent conduct of Future Entertainment or its agents. The same applies to personal injury and damages according to the German Product Liability Act or comparable laws in other jurisdictions that may apply.
b. Otherwise, the liability of Future Entertainment for damage claims for whatever legal reason is limited in accordance with the following conditions, unless otherwise provided by an explicit guarantee of Future Entertainment:
i. For damages caused by slight negligence, Future Entertainment is only liable insofar as they cause damage to contractual obligations (cardinal obligations). Cardinal obligations are those contractual obligations which must be fulfilled in order to ensure orderly implementation of the contract and in whose observance the User should be able to trust. Insofar as Future Entertainment is responsible for simple negligence hereafter, the liability of Future Entertainment is limited to the typically foreseeable losses.
ii. The liability of the Future Entertainment for damages caused by loss of data and/or programs lost by slight negligence is limited to the typical cost of restoration, which would have been incurred in case of regular and appropriate data backup and data protection by the Licensee.
iii. The provisions of the above paragraph apply correspondingly to the limitation of damages for unsuccessful expenses c. The above liability restrictions shall also apply to agents of the Future Entertainment.
II. IF YOU ACQUIRED THE SOFTWARE OUTSIDE AUSTRALIA LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Future Entertainment OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE OR DEFECT IN OR CAUSED BY THE SOFTWARE, INCLUDING BUT NOT LIMITED TO COMPROMISING THE SECURITY OF YOUR COMPUTER, OPERATING SYSTEM OR FILES, OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF Future Entertainment HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, Future EntertainmentS ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE OR REPLACEMENT OF THE SOFTWARE WITH PRODUCT OF COMPARABLE RETAIL VALUE, AS Future Entertainment MAY ELECT IN ITS SOLE DISCRETION. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN PART OR WHOLE.

13. Indemnification: NB: THIS CLAUSE DOES NOT APPLY IF YOU ACQUIRED THE SOFTWARE IN Australia Licensee agrees to indemnify, defend and hold harmless Future Entertainment and its affiliates and their respective officers, employees, directors, agents, licensees (excluding you), sublicensees (excluding you), successors and assigns from and against any and all liability, costs, losses, damages, and expenses (including reasonable attorneys fees and expenses) arising out of any claim, suit, or cause of action relating to and/or arising from (a) your breach of any term of this EULA; (b) your violation of any rights of any third party; or (c) your use or misuse of the Software. Your indemnification obligations set forth in the immediately preceding sentence shall survive the termination of this EULA.

14. Third Party Content and Applications
a. The Software may utilize or include third party content, software or other copyrighted material (Third Party Content) and or data acquired from a third-party API. The terms and conditions of your use of such material as contained in the Software can be found in on their respective websites. Your use of such third party material is governed by their respective terms and conditions. By accepting this EULA, you are also accepting the additional terms and conditions, if any, set forth therein. Future Entertainment expressly disclaims any all warranties in connection with the Third Party Content, and shall have no liability in connection therewith.
b. Your use of the Software may allow you to connect with third party applications or websites (Third Party Applications), e.g. Teamviewer.. Your use of the Third Party Applications is governed by the terms and conditions thereof. By accepting this EULA, you are also accepting the additional terms and conditions, if any, set forth therein. Future Entertainment expressly disclaims and all warranties in connection with the Third Party Applications, and shall have no liability in connection therewith.
c. Future Entertainment is not liable for costs arising out of services demanded by the Licensee that are not provided by Future Entertainment.
d. IF YOU ACQUIRED THE SOFTWARE IN Australia All set forth in this Section is subject to section 12.I. a of this Agreement.

15. Term:
I. IF YOU ACQUIRED THE SOFTWARE IN Australia The Licensee may terminate this EULA at any time by destroying the Software together with all copies in any form.
II. IF YOU ACQUIRED THE SOFTWARE OUTSIDE Australia The Licensee may terminate this EULA at any time by destroying the Software together with all copies in any form. This EULA will also terminate automatically upon conditions set forth elsewhere in this EULA, or if the Licensee fails to comply with any term or condition of this EULA, without notice to the Licensee. The Licensee agrees upon such termination to destroy the Software together with all copies in any form.

16. Export Law Assurances: NB: THIS CLAUSE DOES NOT APPLY IF YOU ACQUIRED THE SOFTWARE IN AUSTRALIA You may not export or re-export the Software except as authorized by Australian law and the laws of the jurisdiction in which the Software was obtained. In particular, but without limitation, the Software may not be exported or re-exported (a) into or to a nation or a resident of any Australian embargoed countries or (b) to anyone on the Australian Treasury Department’s list of Specially Designated Nationals or the Australian Department of Commerce Denied Persons List or Entity List. By installing or using any component of the Software, you represent and warrant that you are not located in, under control of, or a national or resident of any such country or on any such list.

17. Governing Law/Place of Performance and Jurisdiction/Dispute Resolution:
I. IF YOU ACQUIRED THE SOFTWARE IN Australia Governing Law/ Place of Performance and Jurisdiction/Dispute Resolution:
a. Exclusively Australian law applies, even if the Licensee has his/her residential or business seat abroad. If the Licensee is a Consumer, this choice of law shall not, however, have the result of depriving the consumer of the protection afforded to him by provisions that cannot be derogated from by agreement by virtue of the law which, in the absence of choice, would have been applicable on the basis according to the governing regulatory National Copyright Act.
b. The place of performance is Sydney, Australia.
c. For all present and future claims from this Agreement, the exclusive jurisdiction is Sydney. The same jurisdiction applies if the Licensee has no general jurisdiction inside Australia, if he/she relocates his/her residence or habitual abode out of the country, or if his/her residence or habitual abode is not known at the time of institution of legal proceedings. By agreeing to these terms and conditions, in the event of any claim you may have arising from or related to the Software or this EULA you agree you hereby waive any right to participate in any type of lawsuit brought and/or maintained as a class action or similar in nature to a class action.
II. IF YOU ACQUIRED THE SOFTWARE OUTSIDE Australia Governing Law/Dispute Resolution: This EULA will be governed by and construed in accordance with the laws of the State of New York and of the United States of America. This EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. By agreeing to these terms and conditions, in the event of any claim you may have arising from or related to the Software or this EULA you agree to the exclusive personal and subject matter jurisdiction of the courts located within the New York, New York, U.S.A. for making and resolving any such claims, and hereby waive any right to participate in any type of law suit brought and/or maintained as a class action or similar in nature to a class action. Future Entertainment reserves the right to make any claim against you and seek and be granted any legal or equitable remedy against you in any court anywhere in the world.

18. General:
I. IF YOU ACQUIRED THE SOFTWARE IN Australia
a. The Licensee can only offset claims of Future Entertainment with undisputed or legally established counterclaims. The Licensee can only exercise a right of retention if his/her counterclaim is based on the same contractual relationship. The transfer of the Licensee’s claims against Future Entertainment is prohibited.
b. All rights not explicitly granted in this agreement are reserved.
c. The failure or delay of Future Entertainment to exercise any of its rights under this EULA or upon any breach of this EULA shall not be deemed a waiver of those rights or of the breach.
II. IF YOU ACQUIRED THE SOFTWARE OUTSIDE AUSTRALIA This agreement constitutes the complete and exclusive agreement between Future Entertainment and Licensee with respect to the subject matter hereof and supersedes all proposals, representations, understandings and prior agreements, whether oral or written, and all other related communication between the parties. All rights not explicitly granted in this agreement are reserved. Any clause in this agreement, which is found to be invalid or unenforceable shall be deemed deleted and the rest of this agreement shall remain unaffected. The failure or delay of Future Entertainment to exercise any of its rights under this EULA or upon any breach of this EULA shall not be deemed a waiver of those rights or of the breach.

© Future Entertainment Pty Ltd., All Rights Reserved

Why is my sofware download link time-limited?

To protect your investment and ours we time-bomb download links.

If you are unable to download your software package within the time frame, simply contact support and we will immediately provide a new link for you.

We securely provide Traktomizer download links (i.e. https)

How do I fix "App is damaged and can't be opened" warning?

Does the following error pop up: App is damaged and can’t be opened. You should move it to the Trash.”.

In Mac OS Sierra, High Sierra, Mojave this is a common error when you try to install a non-App Store application. To fix the problem simply:

1. Open /Applications/Utilities/Terminal.app
2. Enter the following:
sudo xattr -cr /Applications/Traktomizer.app
3. Press Enter to run the command. Your admin password may be requested.

This should fix the problem! 

Do I have to pay for Traktomizer?

Yes, the core Traktomizer code and application is proprietary and copyright is owned by Future Entertainment SP.

The program contains several hundred thousand lines of proprietary code and is considered Beta software as development work continues. 

You purchasing Traktomizer software directly contributes to its development.

Certain Traktomizer code-modules (a.k.a dynamic libraries) are shared under the GNU Public License (GPLv2, v3, and the AGPLv3). This means that certain code can be freely copied and distributed and costs nothing to use in other GPL applications. A list of GNU modules is included with your download package.

Copyrights of contributing works are properly documented and honored in the code and remain the copyright of their respectful owners.

The Traktomizer EULA is included with your Software Download Package.

Can I resell or transfer my licence to a third party?

Yes, but you must contact us with the contact details of the new software owner so that we can provide them with a new Activation Code.

By selling or transferring your Traktomizer software, you understand your rights and license to use Traktomizer will be revoked.

Can I give a copy to my Band Members or Mastering Engineer?

Yes, we want your band to benefit from Traktomizer.

You can issue copies to band members and production engineers but each installation requires Activation. Thirty (30) Activations are included by default with every purchase. Should you require more Activations please contact us with your purchase receipt.

If you’re genuinely making copies for the people directly involved with your career we won’t hold back, even if you’re with an 88 piece orchestra!