Known Bugs

02 September 2017

Exceeding Maximum File Size Error

Exceeding the maximum upload file size of 8MB should reset the Analyser into ready state. The automatic reset might not occur in which case the user must intervene by clicking the browser back button followed by reloading the page.

Traktomizer requires a .mp3 file as input to its built-in Audio Analyser Engine. However .mp3 files which have been created by exporting from newer versions of iTunes may not work with Traktomizer. If you feed Traktomizer a iTunes .mp3 file, the analyser may get stuck. In such case (usually discovered by you due to a never-ending analysis task) simply reload the web page and then provision an alternative .mp3 file, for example, by encoding your original song using Audacity.

Support Tickets

To ask a question, report a bug, make a suggestion or just provide feedback about your experience with the Analyser, click here to raise support ticket.